Parklands Group is an award winning care company established in Buckie in 1993. The company is now one of the largest independent care home providers in the north of Scotland, providing around 250 care placements at seven locations across Moray and Highland. Parklands employs around 475 people across the Highlands and Moray.
Parklands homes offer a range of nursing, personal and palliative care services, either permanently, for holiday breaks, short periods of respite care or to convalesce after a hospital stay. Specialist care is available for those with physical or mental disabilities.
All of Parklands staff are recruited from the communities in which it operates. Training is delivered in-house through the company’s innovative SVQ training centre in Keith that allows it to devise training and development plans tailored to the needs of individual staff. A career development programme ensures that employees can progress through the business, working in a variety of front line and managerial roles. Many of Parklands’ senior staff joined in more junior roles and have progressed through the organisation. The majority of Parklands’ staff have been with the organisation for 10 years or more.
Award winning care provider
Parklands was one of the first care home providers in Scotland to gain Investors in People Status, and was also one of the first care providers to implement the British Standard Customer Service Excellence.
In 2012, Parklands was named ‘Most Outstanding Care Home Group’ in the UK, in recognition of its outstanding commitment to service quality. In 2013, Parklands won the Moray Business Award in recognition of its outstanding contribution to the Moray economy and was also a finalist in the Scottish Care Home Awards. In 2014, the company was named best Moray business in the Highland Business Awards. In 2015, the company secured the Outstanding Performing Business (25+ employees) award in the Highland Business Awards. In 2016, Parklands received the SCDI Highlands & Islands Business Award for 'Excellence in People Development' in recognition of its commitment to invest in skills and promote a culture of continuous professional development.
Investing for the future
In 2014, Parklands opened two new 34 bed care homes at Muir of Ord and Tain in a £5 million investment by the company. Both homes are currently being extended, with an additional six rooms due to open in summer 2017.
The company is also progressing plans to build a 40 bed new care home in Grantown on Spey. Work on the £4.5 million project is now underway and the new facility is due to open in 2018. An application to build a new £4 million care facility in Fortrose, creating 50 full time equivalent jobs, is currently awaiting planning consent. The company has also earmarked Inverness and Elgin as possible sites for future expansion.