Parklands Care Homes is an award winning care company establised in Buckie in 1993. The company is now one of the largest independent care home providers in the north of Scotland, offering almost 300 care placements at eight care homes in Moray and Highland. Parklands is a major employer in the region with around 600 staff.
Parklands also operates Aberlour Pharmacy in Speyside. As well as providing a dispensing service for the local community, the pharmacy serves Parklands' eight care homes.
All of Parklands staff are recruited from the communities in which it operates. Training is delivered in-house through the company's innovative Parklands Academy which allows it to devise training and development plans tailored to the needs of individual staff. A career development programme ensures that employees can progress through the business, working in a variety of front line and managerial roles. Many of Parklands' senior staff joined in more junior roles and have progressed through the organisation. The majority of Parkland's staff have been with the organisation for 10 years or more.
Parklands was one of the first care home providers in Scotland to gain Investors in People Status, and was also one of the first care providers to implement the British Standard Customer Excellence.
In 2012, Parklands was named 'Most Outstanding Care Home Group' in the UK, in recognition of its outstanding commitment to service quality. In 2013, Parklands won the Moray Business Award in recognition of its oustanding contribution to the Moray economy and was also a finalist in the Scottish Care Home Awards. In 2014, the company was named best Moray business in the Highland Business Awards. In 2015, the company secured the Outstanding Performing Business (25+ employees) awards in the Highlands Business Awards. In 2016, Parklands received the SCDI Highlands & Islands Business Award for 'Excellence in People Development' in recognition of its commitment to invest in skills and promote a culture of continuous professional development. In 2018, managing director Ron Taylor was shortlisted as Highland Business Leader of the Year.
In 2020, Parklands was named Best Smaller Care Home Group (<50 homes) in the national Care Home Awards. The company also won the Best for Communication award.
Parklands has eight care homes across Moray and the Highlands. In 2017, it expanded two existing care homes in Tain and Muir of Ord, adding a further six bedrooms at each home. In 2018, the company opened a new 40 bed care facility in Grantown, built at a cost of £4.5 million - its largest single investment to date.
Parklands is currently building a 40 bed care home in Fortrose, with construction due to be complete at the end of 2020. Parklands has also announced plans for a care hub in Inverness, comprising a 59 bed care home, a later living village consisting of 11 homes and a playgroup for local children, the first in the Highlands to be integrated with a care home.
Over the next two years, Parklands will invest over £13 million in Moray and Highland.