SERVICES
Inspections / Quality Management System
Parklands Care Homes are regularly inspected by the Scottish Care Commission. Reports are available at each home or can be found at www.carecommission.com
Parklands as has its own Quality Management System audited by senior managers and discussed at monthly meetings.
Training Programme
There is a comprehensive ongoing training programme for staff.
GP Arrangements
Where possible, you can retain the services of your own GP. However if you reside outwith a reasonable geographic area then a new GP will be allocated. An appointment with your GP can be booked usually within 24 hours.
Dentist, Chiropodist, Optician, Hairdresser, Hand Care
A local hairdresser visits weekly and appointments can be made to see the dentist, chiropodist, optician and aromatherapist. These services are chargeable directly to the client. Specialists normally visit the home but where this is not possible transport to these appointments can be provided for a minimal cost.
Meals
We pride ourselves in using as much fresh locally produced food as possible. Mealtimes are unhurried and relaxed with residents given plenty of time to eat and enjoy their food. Mealtimes represent an important social occasion and we endeavour to make them as enjoyable as possible. Any special liquidised or dietary requirements and personal choices are paramount at mealtimes. Residents can either have their meal in the dining room or in their own room and in their own time. Tea, coffee and drinks are served regularly throughout the day with a selection of home bakes. Menus are prepared weekly by our head cook with several choices available daily. All meals have been analysed for their nutritional content by a senior dietician from the NHS.
Pets
If you consider bringing your pet, please discuss it first with us. As you will appreciate, we have to judge each case on its merits as only a limited number of pets can be accommodated.
Care of Clothing
We operate a professional laundry service on a 24hr rotation so that anything requiring to be washed will be available, washed and ironed the next day. Dry Cleaning is available on request and is charged directly to the client.
Newspapers & Books
Newspapers and magazines are available and regular visits are made from the local library.
Activities & Social Events
There is always some form of social activity on a daily basis for mental stimulation, varying from outside speakers and musical groups to in-house social groups. There is an Activities Co-ordinator most afternoons. We have regular outings and planned entertainments.
Religion
A weekly service is held in most homes and the local ministers operate on a rota basis. If you would like to keep your own minister every effort will be made for him or her to visit as often as you like. Arrangements can also be made for you to continue to attend your own church if possible.
