Parklands Care Homes is an award winning care company established in Buckie in 1993. The company is now one of the largest independent care home providers in the north of Scotland, offering over 300 care placements at nine care homes in Moray and Highland. Parklands is a major employer in the region with around 700 staff.
Parklands is well regarded in the communities it serves, not only as a care provider but as an employer and as a good neighbour. Support for local communities is important to Parklands.
All of Parklands staff are recruited from the communities in which it operates. Everyone - no matter their role - is encouraged to develop new skills. A career development programme ensures that employees can progress through the business, working in a variety of front line and managerial roles. Many of Parklands' senior staff joined in more junior roles and have progressed through the organisation. The majority of Parkland's staff have been with the organisation for 10 years or more.
Parklands was one of the first care home providers in Scotland to gain Investors in People Status, and was also one of the first care providers to implement the British Standard Customer Excellence.
In 2012, Parklands was named 'Most Outstanding Care Home Group' in the UK, in recognition of its outstanding commitment to service quality. In 2013, it won the Moray Business Award for its outstanding contribution to the local economy. In 2014, Parklands was named best Moray business in the Highland Business Awards and in 2015, it won the Outstanding Performing Business (25+ employees) awards in the same awards. In 2016, Parklands received the SCDI Highlands & Islands Business Award for 'Excellence in People Development' in recognition of its commitment to invest in skills and promote a culture of continuous professional development. In 2018, managing director Ron Taylor was shortlisted as Highland Business Leader of the Year.
In 2020, Parklands was named Best Smaller Care Home Group (<50 homes) in the national Care Home Awards. The company also won the Best for Communication award.
Parklands was also shortlisted in four categories in the 2021 Care Home Awards, including Best Smaller Care Home Group (<25 homes).
Parklands has nine care homes across Moray and the Highlands. In 2017, it expanded two existing care homes in Tain and Muir of Ord, adding a further six bedrooms at each home. In 2018, the company opened a new 40 bed care facility in Grantown, built at a cost of £4.5 million - its largest single investment to date.
In 2021, Parklands opened a 40 bed care home in Fortrose at a cost of £5.5 million. Work is currently underway on the first phase of a multi-million pound care hub in Inverness, comprising a 58 bed care home and a later living village consisting of 11 homes. Parklands has also submitted ambitious plans for affordable homes for rent for key workers in Inverness.
Parklands prides itself on serving small largely rural communities, from where it draws the majority of its staff. Our care homes are rooted in the community; we welcome local nurseries, schools, churches and community groups into our care homes, we support local charities and sports groups, and we actively use local suppliers.
Our continuing investment in the north of Scotland supports the local construction sector and the wider supply chain.
Parklands is a proud member of Inverness Chamber of Commerce and Moray Chamber of Commerce.
Stewart Nicol, Chief Executive, Inverness Chamber of Commerce